LEGAL
The website, estimate, and installation terms that apply when you request or purchase services.
Published prices are starting prices for typical standard installations. They are not final quotes. Equipment, water-source conditions, access, drain and power availability, and site constraints determine the written quote you receive.
A standard installation includes an accessible main line or standard under-sink connection, normal residential pipe and fittings, a bypass where applicable, suitable drain and existing power, normal working clearances, setup, and one standard visit. Excluded work is identified during review and quoted separately.
Workmanship is warranted for one year from installation against leaks or failures caused by the installation. Equipment carries the manufacturer's warranty, which we help you claim. Excluded: freezing, pressure above the manufacturer's limit, missed filter changes, non-genuine filters, alterations by others, and pre-existing plumbing conditions.
Our liability for any claim relating to an installation is limited to the amount paid for that installation. We are not liable for indirect or consequential damages, including water damage from pre-existing plumbing, to the extent permitted by Illinois law. Nothing here limits rights under the Illinois Consumer Fraud Act or Home Repair and Remodeling Act.
We ask for photos of the install area to confirm price, duration and scheduling. A written quote based on those photos is confirmed on site before work begins; if conditions differ from the photos, work stops and a written change order is offered.
Installation is performed by a properly licensed plumbing contractor. Required permit fees, municipal approvals, and homeowner-association approvals are the responsibility identified in the written scope.
Nothing on this website is medical advice. Water-treatment equipment may change taste, odor, hardness, or certified contaminant levels when properly specified and maintained, but we do not promise health outcomes. Test your water if you have a specific concern.
The final written installation scope controls over website copy, verbal conversations, and estimates. If anything differs, the signed scope is the agreement.
Terms questions can be sent to hello@cresthillwaterfiltration.com.